Residents will remember an article which appeared in our Autumn 2013 newsletter highlighting the problems being experienced at the Green Street Health Centre and in which residents were invited to contact LOSRA if they had personal experiences to share. As a direct consequence of this, and LOSRA's subsequent representations, the Health Centre has responded by creating its own website which allows email access to the Patient Participation Group (PPG)* on: www.sunburyhealthcentre-ppg.com.
* 'PPGs are groups of active volunteer patients working in partnership with Practice staff and GPs - this unique partnership between patients and their Practices is essential to achieving high quality and responsive care.'
Chief Executive of the National Association for Patient Participation (NAPP)